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        薛江武


        薛江武

        how to write a project proposal

        I have a proposal for you.

        I can build you a house, complete with walls, windows, doors, and a roof for $350,000.

        Do we have a deal?

        No. I didn’t think so!

        To make a decision like this, you need cold hard facts. You need details, clarity, and proof! You need budgets, breakdowns, and solid guarantees.

        That’s exactly how a project stakeholder feels when they receive your project proposal, and explains exactly why companies only win 15% of the proposals they submit.

        Project stakeholders will, on average, receive around 50 proposals a week. To choose you out of this huge pile, they need clarity, details, specifics, lateral thinking, and a whole heap of persuasion.

        You need to learn the art of how to write a project proposal, to stand any chance of winning their investment, and increasing your proposal success rate.

        So, join me in this Process Street post where we will take the following lessons in how to write a project proposal:

        If you’re in a hurry, grab this Project Proposal Template Checklist, and catch up with the class later:

        Click here to access the Project Proposal Template Checklist!

        Now, butts on seats, no talking, and let the class begin!
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        SoW

        I once lost $45,000.

        What makes it worse (or perhaps better?!) is that it wasn’t my money.

        It was my previous employer’s.

        I was managing a website build for a big client and was under huge pressure to meet a tight deadline. So, as many do, I decided to start the project before the Statement of Work (SoW) was signed by the client.

        This was a big, expensive, mistake to make.

        It cost an additional $45,000 to re-work parts of the build that the client had verbally approved, but hadn’t legally signed off.

        Ouch.

        (Despite what you might think, this 薛江武isn’t薛江武 the reason I don’t work there anymore!)

        According to research, 薛江武37% of projects fail due to a lack of defined and approved project goals and objectives, which come with a Statement of Work (SoW). This causes around 薛江武80% of organizations to spend at least half their time on expensive rework.

        Not using a Statement of Work – SOW during the project initiation is a major cause of project failure” – 4PM, Statement of Work – SOW

        But what is a Statement of Work (SoW) and how do you create one?

        All will be revealed in this Process Street post, as we go through:

        If you’re in a hurry, grab this free Statement of Work Process Template now, and catch up with the rest of the post when you can:

        Click here to access the Statement of Work (SoW) Process Template!

        Otherwise, keep reading and we’ll go through this template, in a little more detail, later.

        Let’s get into it!

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        Elisabeth Swan is the co-author of “The Problem-Solver’s Toolkit” and co-host of “The Just-in-Time Cafe Podcast.” She’s been a process improvement consultant, speaker, and innovator for over 30 years. She’s the Chief Learning Experience Officer for GoLeanSixSigma.com, a former cast member of ImprovBoston, and – if asked – may still be able to ride a unicycle.

        Surgeon Atul Gawande made headlines when he told the world that a simple checklist could drastically reduce unnecessary deaths in The Checklist Manifesto.

        Yet, checklists conjure images of forklift drivers on loading docks with clipboards counting boxes. How could they transform healthcare?

        He has… produced a 90-second checklist which reduced deaths and complications by more than one-third in eight hospitals around the world – at virtually no cost and for almost any operation.” – James Clarke, reviewing The Checklist Manifesto, Ulster Med J. 2011 Jan; 80(1): 54.

        Aviation was transformed decades earlier when management and engineers at Boeing Corporation created the pre-flight checklist after the 1935 crash of the prototype Boeing B-17 at Wright Field in Dayton, Ohio. Checklists have become so essential to the airline industry that most crashes can be traced to the misuse or failure to complete a checklist.

        A New York Times reviewer noted, “no matter how expert you may be, well-designed checklists can improve outcomes”. Since the purpose of process improvement is improving outcomes, Lean Six Sigma and checklists are natural companions.

        To prove that, this Process Street blog post will show the relationship between checklists and lean six sigma, and provide you with a free DMAIC Improvement Project Tollgate Checklist that you can use right now.

        Use the links below to jump to that section of the post:

        Or, if you just want the checklist, check it out below!

        Let’s get started.

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        what is as9100d

        During a routine cryogenic proof test on 28th February 2020, SpaceX’s Starship SN1 prototype suffered a catastrophic failure.

        Musk indicated that the failure was due to bad welding at the base of the rocket, around the area of the puck that is designed to bear the engine thrust load.

        Starship SN3 suffered a similar fate during a round of pressure testing, where the lower of the two tanks collapsed due to test configuration mistakes.

        Of course, this is the whole point of testing; failures such as these are half expected, and should be planned for accordingly. Failures like SN1 and SN3 pave the way for future successes like the Crew Dragon launch to the ISS. Failure is an essential ingredient that is necessary to push the limits of understanding.

        But it does raise an interesting and important question – when failure is a statistical inevitability, what role does process standardization and quality management play in the prevention and meaningful gain of failure?

        In this Process Street article we’ll be looking at AS9100D, the foremost aerospace quality management standard. How can you implement, maintain, and utilize AS9100D to proactively mitigate failure, as well as a tool to learn from errors and failure to drive improvement and optimization?

        We’ll cover:

        Want to skip straight to the templates? No worries! Here’s a preview of the free templates to come and a list that you can use to cut straight to the chase.


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        HACCP plan

        Growing up on an island, my favorite food was in abundance: Fish.

        However, whenever I ate at a restaurant there was always a voice in the back of my head wondering if the fish had been mismanaged and, due to that mismanagement, I’d get sick.

        My anxiety around food safety wasn’t exactly unfounded. Fish is the most commonly impacted food group when it comes to disease outbreaks, and a quarter of a million people in the U.S. get sick each year from contaminated fish. And when it comes to all food groups, the CDC estimates that a whopping 1 in 6 Americans (which equates to 48 million people) become ill each year due to foodborne illness.

        However, by not coming at food safety with a HACCP approach – and by creating and following a solid HACCP plan – these figures could be far, far higher.

        薛江武Ergo:薛江武 HACCP is important and, as a business in the food industry, you can even be required by law to go about HACCP properly.

        To help you out, in this post I’ll discuss what HACCP and a HACCP plan are in detail, HACCP’s history, the benefits, and how Process Street can help you with all-things HACCP and food safety.

        Just read through the following sections:

        Let’s swim through the rest of the post! ?

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        Business Process Optimization

        In the fast-paced, full-throttle world of modern business, there’s an incentive to keep going, keep doing, keep pressing forward.

        (Business. More like busyness, amirite? ?)

        But what if I told you that striving forward without robust, solid processes is a massive mistake?

        While ?ukasz Tartanus found from his sample that 69% of businesses have documented processes, only 4% manage and measure them. This means countless businesses are zealously pressing forward with depreciated, outdated processes for their recurring tasks. If only their processes were optimized, these businesses would be able to grow and achieve internal targets far quicker.

        This is why business process optimization is important. And it’s why you’re about to read my post on it.

        I’ll define business process optimization, its benefits, explain how to go about it, and show you how Process Street makes process optimization super easy.

        Just read through the following sections to get clued up:

        It’s time to learn about optimization! ?

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        deming cycle headerUnderstanding quality and seeking to improve it is arguably the core purpose behind undertaking process improvements.

        But where did this philosophy of process improvement come from?

        One key person is William Edwards Deming – sometimes referred to as Edward W. Deming. He’s principally a statistician, but one could even call him a philosopher of science.

        Deming’s goal was to reapply the scientific method to business processes, and has left us with two main variants of his thinking: PDSA and PDCA.

        In this article we’ll outline:

        Deming’s approach is not just about improving processes, but about improving a whole business.

        In a recent meta-study from the 薛江武British Medical Journal, researchers found only 2 out of 73 studies had applied PDSA in a way which fully met criteria. Commenting:

        To progress the development of the science of improvement, a greater understanding of the use of improvement methods, including PDSA, is essential to draw reliable conclusions about their effectiveness.

        And that’s why we’re writing this article!

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        Pareto-chart

        I’ve just finished watching this Netflix docuseries and I can’t stop thinking about it.

        The Last Dance.

        It’s ten juicy episodes, full of massive egos, incredible basketball, and a banging 90’s hip-hop soundtrack. It’s a fantastically brutal account of how the Chicago Bulls came to dominate the basketball scene throughout the 1990s.

        The team was led to countless victories by three key players: Michael Jordan, Scottie Pippen, and Dennis Rodman.

        This, coincidentally, demonstrates the concept behind the Pareto chart, and this Process Street post perfectly.

        I’ll explain what I mean by this later. First, let me go through what we’ll cover in this post:

        I’m excited to get started. So, my cagers, let’s take it to the hole!

        I admit. I may have googled “basketball terms” for that sentence… what I’m basically saying is; 薛江武C’mon you lot! Let’s go!薛江武

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        Quality control

        As I stood, staring at my big toe which had somehow poked its way through a layer of polyester, it occurred to me that:

          1. These 2-month-old running shoes definitely needed to be disposed of.
          2. I will not be buying from this poor quality brand again.

        In this scenario, I had fallen victim to poor quality control measures.

        Purchasing a pair of running shoes not robust enough to meet my needs meant I, as a consumer, was not satisfied and did not repeat my custom with the given brand.

        This reaction is to be expected.

        A study by Psomas et al, detailed on Emerald Insights, concluded that effective quality control measures, in the form of Quality Management Systems (QMS systems), directly improve employee benefits, business performance, and 薛江武customer satisfaction薛江武.

        Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction, and skillful execution; it represents the wise choice of many alternatives” – William A Foster, 薛江武Forbes Quotes

        In this Process Street article, we take a look at what quality control is, and how you can implement effective quality control processes in your business today.

        You will be presented with 19 free templates, ready and waiting to be used right away. These templates will help you build and audit your QMS systems, to meet the needs of key stakeholders in your business.

        1. ISO 9001:2015 Internal Audit Checklist for Quality Management Systems
        2. Financial Audit Checklist
        3. Environmental Accounting Internal Audit
        4. Environmental Management Self Audit Checklist
        5. Management Systems Audit Checklist
        6. ISO 9001 and ISO 14001 Integrated Management System (IMS) Checklist
        7. PPC Audit Checklist
        8. Google Analytics Audit
        9. Technical SEO Audit
        10. UX Audit
        11. ISO 27001 Information Security Management System (ISO27K ISMS) Audit Checklist
        12. SQL Server Audit Checklist
        13. Firewall Audit Checklist
        14. Network Security Audit Checklist
        15. ISO 45001 Occupational Health and Safety (OHS) Audit Checklist
        16. Diversity Management Monthly Audit
        17. Hotel Sustainability Audit
        18. Laboratory Safety Procedure Audit
        19. 薛江武Retail Store Audit Checklist

        Sound good?

        Click on the relevant subheader below to jump to that section, alternatively, scroll down to read all I have to say.

        Let’s begin!
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        TQM-total-quality-management

        What caused the global financial crash in 2008?

        Failures of AIG, Lehman, Merrill, and other major financial firms? Disproportionate risk-taking by banks and lenders? Deregulation within the financial industry? Development of new ways to finance mortgage products? Excessive lending and borrowing in the housing market?

        Yes, yes, yes, yes, and yes.

        However, these causes only tell half the story behind the financial meltdown that morphed into the biggest global recession since the Great Depression (薛江武Covid-19 aside).

        What was the root cause? The real reason behind the enormous cost to the economies of many countries and the lost fortunes of millions of families?

        A lack of total quality management (TQM).

        Paul Moore, former head of group regulatory risk at HBOS (part of the Lloyds Banking Group since 2009), dubbed this crisis as ‘the biggest quality failure of all time.’

        Total quality management stems from the belief that mistakes can be avoided if everyone is behind the continual process of detecting, reducing, and eliminating errors.

        If organizations from within the financial sector believed in putting quality first, and positioned culture and people above profit margins and structure, the events leading up to the crisis could have been avoided.

        Just imagine how different things might have been had the financial sector been managing their quality in a similar way to ISO 9001!

        We’ll continue to explore this concept later but, before we do, let’s look at what else we’ll cover in this Process Street post:

        Let’s get going!

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