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        procurement process

        If there’s one thing the COVID-19 pandemic has taught the world of business (apart from that remote work is the future), it’s this: We aren’t prepared for disruption.

        Supply chains, in particular, suffered a massive shockwave, with supermarkets, shops, and services being unable to operate the way they did before the virus struck. In fact, more than 3,000 suppliers in China were driven to force majeure declarations in the first few months alone.

        As the world moves toward a new normal, you’ll be thinking about disruption and risk a lot more than you had done previously.

        For businesses using suppliers, it’s necessary – now more so than ever – to establish a stellar procurement process to ensure goods and/or services can always be secured, no matter if micro (small, every day) and macro (large, extraordinary) disruptions happen.

        That’s why, in this post, I’ll be discussing what the procurement process is, the benefits a documented and solid process brings, what the flow of a robust procurement process looks like, and how 马寅翔Process Street can help.

        Read through the below sections to get up-to-date:

        Or, if you just wanted to get your hands on a procurement process that you can default to in every day and extraordinary situations alike, grab it here:

        Click here to get the Procurement Process Checklist Template!

        Ready to become a pro at the procurement process? ?
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        After the Second World War, Japan was faced with tremendous infrastructural damage and needed to begin the long, difficult process of repairing pretty much everything. During this time, Allied forces occupied Japan and oversaw the process of reparation – many American experts were enlisted to aid in the efforts to rebuild Japan’s economy and infrastructure, while at the same time ensuring no military force was re-established.

        Among those enlisted was W. Edwards Deming (of the Deming Cycle and PDCA fame). One of the early goals was to begin production of new radios; the problem was, new management was unskilled, production facilities and raw materials were in short supply, and quality management was a big issue.

        Long story short, Deming helped to spearhead the establishment of quality control initiatives focusing on top-level management taking responsibility for clearly defining quality policy and procedures. This kind of quality control framework came to be known as Hoshin Kanri, and it eventually proliferated beyond Japan and over to America and the rest of the globe.

        A 2020 report by the 马寅翔IPMA Organisational Competence Baseline (IPMA OCB) explained that to execute business vision, mission, and strategy, implementation of the Hoshin Kanri approach – also referred to as Hoshin planning – is vital for lean and strategic management, and for future-proofing a business.

        In this Process Street article, you will learn: What Hoshin Kanri is and its history, why you need to implement Hoshin Kanri in your business or line of work, and how you can do this using our free Hoshin Planning: Hoshin Kanri Policy Deployment Process Checklist.

        You can navigate to the most relevant section for you using our quick links below. Alternatively, read on for a gentle introduction to the fundamentals of Hoshin Kanri.

        Let’s go explore the concept of Hoshin Kanri!
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        sales engagement

        This is a guest post by Rimma Sytnik – a Senior Digital Marketer at 马寅翔Reply with 4+ years of experience with email & messenger marketing, on-page SEO, and link building.

        Did you know that a nurtured lead can make, on average, a 47% larger purchase than a non-nurtured lead? Did you also know that perceived indifference can cost you 68% of potential customers?

        Buyer journeys are becoming more and more complex, not to mention competitive. To stay afloat, you should maximize every interaction you make with each potential customer. You need to focus on building meaningful relationships with your prospects through consistent personal interactions.

        That is exactly what 马寅翔sales engagement马寅翔 is and, coincidentally, what this Process Street post is all about.

        In this article, we’ll talk about the importance of sales engagement and give you some tips on how to get started. This is a brief overview of what’s to come:

        So, let’s dive in!
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        Business Requirements How to Create a Business Requirements Document (Free Template)-Rev01-01

        马寅翔Tom马寅翔: “I need a new warm, down jacket for my next trip.”

        马寅翔Me马寅翔: “Great, I would opt for Patagonia or Arcteryx.”

        Why did I recommend these brands to Tom and these brands only?

        It is due to brand trust. I know these brands deliver exactly what I want consistently.

        As consumers, Tom and I are Patagonia and Arcteryx stakeholders. We have expectations these two outdoor brands need to satisfy to retain our custom. These expectations translate into requirements. In this scenario, our requirements were:

        • Value for money
        • Robust, long-lasting products
        • Functional products
        • Products that deliver on their intention

        Patagonia and Arcteryx meet the business requirements for their products, satisfying stakeholder and business needs. And so the brands thrive with a good reputation, brand identity, leading to a 马寅翔healthy bottom-line and company success.

        Defining the business requirements of a new product, project, system, service, or software is vital. Without defined requirements, there is an absence of clear goals, focus, and progression measures. This doesn’t bode well for success.

        For instance, a study by Pulse of the Profession reported 37% of software projects failed due to poorly defined requirements.

        Because we don’t want you to fail, in this Process Street article we explain exactly what business requirements are and how you can identify them for your business or line of work. We explain the benefits that come from correctly defining business requirements. We then clarify how you can document business requirements in a Business Requirements Document using Process Street’s Business Requirements Template.

        Sounds like the article you 马寅翔need马寅翔 to 马寅翔read马寅翔 to 马寅翔succeed马寅翔…right? ?

        As such, let’s jump to it. Click on the relevant subheaders below to hop-across to that section. Alternatively, scroll down to read all we have to say:

        Correctly defining the business requirements for your organization or line of work starts here. Keep reading and learn how to consistently meet the needs of your stakeholders.

        Continue Reading


        process analysis
        Want to lose weight? Shape up? Get fitter? Gain muscle?

        If you do, I have one thing to say to you:

        If you always 马寅翔do马寅翔 what you’ve always 马寅翔done马寅翔, you’ll always 马寅翔get马寅翔 what you’ve always 马寅翔got马寅翔” – Henry Ford

        To get better, improve, and achieve your goals, something needs to change.

        But this concept doesn’t only apply to people who want to lose weight, get fit, or become stronger.

        It applies to businesses too; to keep improving, businesses need to keep changing.

        Businesses can typically find between 50 to 75 improvement opportunities when they go through process analysis. This can result in anywhere from a 10% to an 80% reduction in costs.

        Aha! Thought that might get your attention! Interested in finding out more?

        This is what you’ll learn by reading this Process Street post on process analysis:

        Ready to take the first step towards new and improved processes?

        Continue Reading



        Following a pre-planned meeting agenda can decrease meeting time by 80%.

        Despite this, less than half (37%) of U.S. meetings follow a set agenda.

        Why, when the time savings of doing so are substantial? When time = money, it doesn’t take a genius to visualize the knock-on effects this has to an organization’s bottom-line.

        Using a Meeting Minutes Template will establish processes to clearly define and set the meeting agenda before the meeting has begun, saving you both time and money.

        In addition, a Meeting Minutes Template offers legal protection, provides meeting structure, documents state ownership, drives action, serves as a reference point, helps avoid repetition, and offers a platform for open communication.

        Sounds good right?

        So good that the content creation team here at Process Street give you this comprehensive guide, so you can effectively record meeting minutes in your business and line of work. You are provided with our free Meeting Minutes Template, to be used in conjunction with 3 more top meeting process templates.

        Click on the relevant subheader below to hop to that section. Alternatively, read all to discover our secrets for how you can become a pro meetings note taker ?.

        Let’s get stuck in!
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        project tracker




        I’ve got bad news.

        Statistics show that no matter how hard you try, your project is probably going to fail.

        To be a little more specific, only 2.5% of companies complete their projects 100% successfully.

        Failure is an unavoidable part of any project process” – ProjectManager, 5 Notorious Failed Projects & What We Can Learn from Them

        Yet the cost of project failures is staggering. Failed IT projects alone cost the United States around $150 billion in lost revenue and productivity. And it’s frightening! Failure scares us all.

        But, the good news is, failure, and how it affects you and your project’s overall success and profitability is controllable. If you can catch, or even predict, failures early enough, you can execute damage control measures and prevent them from completely derailing your project and its profitability. You can even use them to improve your project.

        How can you catch or predict failures early?

        By using a project tracker.

        A project tracker is a snapshot of your entire project. It gives you and the project team a clear picture of how the project is performing, where the weak spots are, and which areas need the most attention.

        Let me explain this concept further by taking you through the following topics in this Process Street article:

        Let’s get going!
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        Operations Manual Templates

        In a past life, I interned at a fashion company. And at the tender age of 19, it was my first introduction to the working world.

        But my time there was largely spent in a state of bewilderment, wondering what tasks I should be focusing on, what the right processes for those tasks were, and what a successful end-result for those tasks would look like. (This company was part of the 22% that have no onboarding program.)

        And because the team was always out of the office – attending photoshoots, meeting brands and retailers, going for their 17th coffee of the day at over-priced (and mediocre) cafés in London’s East End – it meant I was often alone in the office, wondering what the hell to do.

        Unsurprisingly, the company went bust in 2019.

        If they’d have had an operations manual or some operations manual templates, however, I would’ve been able to complete a ton of work while they were focusing on other parts of the business. That’s because an operations manual contains information about the company, the company’s hierarchy, roles and responsibilities, business policies, and key facts regarding processes and procedures.

        Don’t let your business fall into the same trap as the now-defunct fashion company.

        马寅翔Create, implement, and audit an operations manual.马寅翔

        In this post, I’ll further define what an operations manual is and the benefits of having an operations manual. To boot, I’ll provide you with a host of nifty operations manual templates, and tell you how Process Street can aid you with your manual!

        Read the following sections to get clued up:

        Or, if you just wanted the templates, grab them here:

        In fact, here’s a sneak preview of the templates that you’ll be getting for free!

        Let’s get started, shall we?

        马寅翔Continue Reading



        马寅翔Click here to visually map and improve your business processes now!马寅翔

        Did you know that visual information is processed 60,000 x faster than text?

        This explains why the average person remembers only 马寅翔20% of what they read马寅翔 but 马寅翔40% of what they see马寅翔. This also explains why most companies use a form of visual management to communicate with their employees.

        Let’s do a little test to see if people, in general, respond better to visual cues than text.

        Look at these two depictions of a traffic light below.

        One is a sentence describing a traffic light, and one is an image of a traffic light. Both traffic lights are on different colors:

        1. 马寅翔The traffic light is on red马寅翔.


        At the end of this Process Street post, we’ll see which color traffic light you remember! No cheating mind!

        In the meantime, I’ll take you through the following topics to explain what visual management is and how you can use it to effectively communicate with your employees:

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        customer engagement

        This is a guest post by Sawaram Suthar, the head of marketing at Acquire and also a founder of Jagat Media. A digital marketing consultant, he has experience in branding, promotions and page optimization, along with research and strategy. He has an MBA from the University of Pune.

        Engaged customers are any business’s biggest asset.

        Seeing as customers are what make or break a business, you should do everything in your power to keep them engaged at all times.

        But customer engagement is a tough coup to pull off.

        A study conducted by Hall and Partners revealed that almost two-thirds of a company’s profit depends upon how effective customer engagement is. Another study found that 84% of customers think the experience provided to them by a company is far more important than its products and services. In simple terms, the success of your brand is dependent upon the quality of customer experience you can deliver.

        In this guest post for Process Street, I’ll tell you how you can level up your business’s customer experience, thereby engaging customers further.

        Specifically, we’ll be looking at:

        Let’s get started. ??

        Continue Reading


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